The Little Artists

Terms and Conditions

Cookies

This site uses cookies for several things. Mainly for its appearance and basic functionality across the variety of platforms now in use.

One, however, collects information about your location and site usage, and that is the Google Analytics cookie. We use it, as does nearly every other website on the internet, to see how many people use our website. We don’t collect this data and sell it to anyone else or anything like that.

Purchasing goods

These terms and conditions apply to the use of the www.littleartist.co.uk and orders made through it. Some of our products are subject to different terms and conditions which will be displayed during the purchase process itself. Where there is a conflict with these terms, the terms stated during the purchase process shall prevail. If you are unsure about which terms and conditions apply please contact us and we would be happy to discuss.

Please read through these terms and conditions and if you do not agree with them do not use this website. If you do access the website, and / or place an order, by doing so you agree to be bound by the terms and conditions as set out.

Nothing in these terms and conditions affects your statutory rights as a consumer (including your rights under the Sale of Goods Act 1979).

How to order

Merchandise items listed for sale on the site can be ordered through the site, and paid for with paypal.
Limited edition artworks are more specialist and will require an email discussion to come to a suitable arrangement.

Method of payment

You can pay by Paypal for merchandise items ordered through the site.
Limited edition artworks are more specialist and will require an email discussion to come to a suitable arrangement.

Delivery

Unless otherwise stated on the website, we always try to dispatch your Merchandise order within 3 working days of receiving it.
If you have not received you order within 10 working days (UK), 14 working days (Europe) or 21 working days (Rest of World), contact us and we will attempt to come to a suitable resolution.
Limited edition artworks are more specialist and will require an email discussion to come to a suitable arrangement.

Returns Policy

If you are not happy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item and we we will issue a full refund for the price you paid for the item. You must email us first to notify us that you want to return the item.

Damage in transit

If you receive an item and it has been damaged in the post please report this to us within 7 working days of delivery.

Send us an email including:

  1. Your details
  2. Your order reference number
  3. A photo of the damage to the item and packaging

We will arrange for replacement items to be sent to you.

Customs

When ordering goods from littleartist.co.uk for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from littleartist.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. Delivery times can be affected due to packages being inspected by customs.

Data Protection

We respect your absolute right to privacy. Because of this, any information that you give us will never be given or sold to any other organisation under any circumstance.

Any details which you provide to us from which we can identify you are held and processed lawfully and in accordance with the Data Protection Act 1998.

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